FAQs

Frequently Asked Questions

How much time does it take to get the product?

Once we receive the order, we ship it the next day, so depending on your location. For domesting shipping in India it may take 2 to 3 days. For internationals it may take 7 to 14 days.

 

Can we order products in Bulk?

Yes, we offer both B2C and B2B orders in India and Internationally as well. 

 

What are the payment methods?

Currently we support all the major credit cards and also Paypal as a payment method.

 

Is the website secure?

 Your security is very important to us. We have an open source SSL certificate installed on our site. And constantly monitor our site for any issues related to data security.

 

Can we trust ordering from you?

We have been selling gaming products for the last 1.5 years. So we do have many customers who are happily using our products.

 

How much do you charge for shipping?

Currently we are not charging any shipping for your customers, so its Free Shipping

 

Can I return a product ?

Yes, after ordering if you are not happy with the product or service. We will still give you a full refund and you can return the product to our address 5/65 Vipul Khand, Gomtinagar, Lucknow 226010 U.P. Learn More

 

Do you ship outside India?

Yes, we sell both in India and the US. 

 

Can I get a sample product?

Yes, we would be happy to give you a sample as well if we have the sample stock left, please email us at admin@pravams.com